DK Helper

Top 10 Best Maid Agencies in Singapore (2026)

Singapore family comparing trusted maid agencies before choosing the best one to hire a domestic helper in 2026

Choosing a maid agency is one of those decisions that quietly shapes daily life for months, sometimes years, so it is worth getting right. With dozens of agencies advertising themselves as the best maid agency in Singapore, it can be genuinely hard to tell who actually delivers. We put together this list based on Ministry of Manpower licensing status, public reviews, range of services, and how well each agency is known for matching families with the right helper. It is not a paid placement list, just an honest overview to help you start your search with confidence, including a few tips if you are specifically looking to hire an Indonesian maid or helper.

 

How We Picked These Agencies

Before ranking anyone as a top maid agency in Singapore, we looked at a few things that genuinely matter to families:

  • A valid, current Employment Agency licence from the Ministry of Manpower
  • Public reviews and reputation built up over real client experience
  • Range of services offered, including elderly care, childcare, and transfer maid options
  • Transparency around fees, contracts, and the work permit process
  • Range of nationalities offered, including Indonesian, Myanmar, and Filipino helpers
  • How long the agency has been operating and how established its processes are

With that in mind, here are 10 maid agencies worth knowing about if you are hiring a domestic helper in Singapore this year, each with their key services, address, contact details, operating hours, and website for quick reference.

 

1. DK Helper

DK Helper is a Singapore based maid agency built around thorough screening, transparent pricing, and genuine after placement support. We offer both transfer and direct hire options, full assistance with work permit applications, and helper profiles for Indonesian and Myanmar nationalities. Families searching specifically for an Indonesian maid agency in Singapore or a Myanmar maid agency in Singapore often appreciate that our team takes time to understand household needs, including elderly care and childcare requirements, before recommending a match.

Key Services

Maid Placement (Indonesian, Myanmar Helpers), Direct Hiring, Transfer Maid, Confinement Nanny, Foreign Worker & Employment Services, Work Permit Support, Training, Transportation, Administrative Support

Address

246 MacPherson Road, #02-03, Betime Building, Singapore 348578

Contact Details

Tel: +65 8837 4111
Email: enquiry@thedkhelper.com

Operating Hours

Contact us for current operating hours

Website

www.dkhelper.sg 

You can browse profiles directly on our Indonesian Maid page or explore our full maid services.

 

2. 1.Alpha Employment Agency

1.Alpha Employment Agency is well regarded for its experienced sales consultants, maid training and familiarisation programmes, and straightforward pricing with no hidden costs. The agency sources helpers from Indonesia, the Philippines, and Myanmar, and is often praised for a diligent, well matched hiring process. (MOM Licence No: 21C0788)

Key Services

Maid Services (Indonesia, Philippines, Myanmar)

Address

170 Upper Bukit Timah Road, #02-23 Bukit Timah Shopping Centre, Singapore 588179*

Contact Details

WhatsApp: +65 8883 2566
Tel/Fax: 6993 8368 / 6993 8369*

Operating Hours

Mon to Fri: 10.30am to 7.30pm
Sat & Sun: 10.30am to 6.30pm
Closed on Public Holidays*

Website

www.1alpha.com.sg

*Address, landline and operating hours for 1.Alpha could not be confirmed on their current website. WhatsApp number and MOM licence number above are verified live. Please double check the starred details before publishing.

 

3. JForce Employment Service

JForce Employment Service is known for reliable, understanding employment services for households with specific needs, from child care to elderly care. The agency’s selection of domestic helpers spans Indonesian, Myanmar, Filipino, and Cambodian nationalities, and clients often highlight the professional, supportive customer service. (MOM Licence No: 14C717)

Key Services

Home care helpers, childcare to eldercare placements, Indonesian, Myanmar, Filipino and Cambodian helpers

Address

Boon Keng Branch: 23 Bendemeer Rd, #01-515, Singapore 330023
Ang Mo Kio Branch: Blk 725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
Jurong East Branch: 345 Jurong East St 31, #01-13, Singapore 600345

Contact Details

Boon Keng: +65 6635 2506, bk_info@jforce.com.sg
Ang Mo Kio: +65 6909 2213, amk_info@jforce.com.sg
Jurong East: +65 6909 7782, jg_info@jforce.com.sg
WhatsApp (all branches): +65 8310 8988

Operating Hours

Weekdays: 10am to 8pm
Weekends & PH: 10am to 5.30pm

Website

www.jforce.com.sg

 

4. Universal Employment Agency

With over three decades of experience, Universal Employment Agency is one of the more established names in the industry, recruiting and placing domestic helpers from Myanmar, Indonesia, and the Philippines. The agency sends helper biodata for review before arranging interviews, which families often appreciate for its thoroughness. (EA Licence No: 87C4847)

Key Services

Direct Hire, First Timer Maid Placement, Work Permit Application, Newborn and Infant Care

Address

304 Orchard Road, #01-97 / #04-56 Lucky Plaza, Singapore 238863

Contact Details

Tel: +65 6735 3456
Email: hello@universalmaidagency.com

Operating Hours

Mon to Fri: 10am to 7pm
Sat & Sun: 10am to 5pm
Closed every Tuesday & Public Holidays

Website

universalmaidagency.com

 

5. Green Employment Agency

Green Employment Agency is fondly known for its “GREENies,” helpers trained specifically for child and infant care, elderly care, and patient care, sourced from the Philippines, Indonesia, and Myanmar. Families with young children or elderly relatives at home often mention this agency’s gentler, more compassionate approach to matching. (EA Licence No: 21C0720)

Key Services

Child and Infant Care, Elderly Care, Bed-ridden and Patient Care, Pet Care, Housework

Address

Toa Payoh Branch: Blk 116 Lorong 2 Toa Payoh, #01-152, Singapore 310116
Serangoon Branch: Blk 152 Serangoon North Ave 1, #01-344, Singapore 550152

Contact Details

Tel: +65 8030 6663
Email: enquiry@greenemployment.sg

Operating Hours

Mon to Fri: 10.30am to 8pm
Sat & Sun: 10.30am to 6.30pm

Website

www.greenemployment.sg

 

6. Inter Great Employment

Inter Great is accredited by the Philippine and Indonesian embassies and puts its helpers through additional local training on top of their overseas preparation. The agency is frequently recommended for households needing elderly care or support for children and offers home and phone consultations for added convenience. (EA Licence No: 14C6931)

Key Services

Child and Infant Care, Elderly Care, Housework, Cooking, Pet Care

Address

Katong Branch: 865 Mountbatten Road, #01-12 Katong Shopping Centre, Singapore 437844
Ang Mo Kio Branch: 726 Ang Mo Kio Ave 6, #01-4152, Singapore 560726
Bugis Branch: 175 Bencoolen St, #01-06 Burlington Square, Singapore 189649

Contact Details

Katong Branch: +65 8299 0026
Ang Mo Kio Branch: +65 9729 0639
Bugis Branch: +65 6963 1559

Operating Hours

Mon to Fri: 10.30am to 8pm
Sat, Sun & PH: 10.30am to 6.30pm

Website

enquiry.intergreat.sg

 

7. Able Best Employment Agency

Established in 2003, Able Best provides professional, reliable domestic helpers from Indonesia, the Philippines, and Myanmar, alongside holistic services such as home leave processing, insurance, and passport renewals. The agency has built a solid reputation for practical, long term guidance rather than a one time placement. (Lic: 03C2662)

Key Services

Domestic Helper Placement (Indonesia, Philippines, Myanmar), Home Leave Processing, Insurance, Passport Renewal

Address

Holland Branch: 8 Holland Ave, #01-26, Singapore 271008
MacPherson Branch: 76 Circuit Rd, #02-04, Singapore 370076

Contact Details

Holland Branch: +65 8152 9888
MacPherson Branch: +65 8933 4333

Operating Hours

Mon to Fri: 10.30am to 7pm
Sat: 10.30am to 5.30pm

Website

ablebest.com.sg

 

8. Crescent Maids

Crescent Maids has built a solid reputation over 20 years, offering a wide selection of qualified helpers matched through a personalised, transparent process. The agency is known for handling paperwork and logistics on behalf of clients and for keeping its pricing structure clear from the outset. (MOM Licence No: 23C1955)

Key Services

Maid Placement Services, Direct Hiring, Transfer Helper Placement, Insurance and Medical

Address

511 Guillemard Road, #01-45 Grandlink Square, Singapore 399849

Contact Details

Tel: +65 8760 0845
Email: available via website enquiry form

Operating Hours

Mon to Fri: 10.30am to 6pm
Sat & Sun: 11am to 6pm (by appointment)

Website

crescentmaids.com.sg

 

9. Aroha Employment Services

Aroha Employment Services operates seven training centres across Indonesia, giving it tight quality control over the helpers it places. The agency offers a full suite of services from screening through to repatriation and is known for a personalised matching process, backed by a six month warranty on placements.

Key Services

Maid Screening and Matching, Work Permit Processing, Medical Insurance, Security Bonds, Direct Hire and Transfer Maid Services

Address

3 Saint George’s Lane, #01-101, Singapore 320003

Contact Details

Tel: +65 9018 1741
Email: contact@arohaemploymentservices.com

Operating Hours

Mon to Fri: 10am to 7pm
Sat: 10am to 3pm
Closed Sun & Public Holidays

Website

www.arohaemploymentservices.com

 

10. Swift Maids

Swift Maids has over 30 years of experience and is MOM licensed, with three outlets located island wide for added convenience. The agency’s consultants and helpers are professionally trained, and clients often mention the ease of visiting a nearby branch to consult in person. (Licence No: 21C0832)

Key Services

Domestic Helper Placement, Maid Insurance, Direct Hiring, Work Permit & Passport Renewal

Address

Bedok Outlet: 217 Bedok North Street 1, #01-63, Singapore 460217
Yishun Outlet: 418 Yishun Avenue 11, #01-401, Singapore 760418
Orchard Outlet: 545 Orchard Road, #04-13 Far East Shopping Centre, Singapore 238882

Contact Details

Bedok: +65 6022 1993
Yishun: +65 6022 1995
Orchard: +65 6022 1994

Operating Hours

Yishun & Bedok: Mon to Sat 10am to 6pm, closed Sun
Orchard: Mon to Fri 10am to 6pm, Sun 10am to 6pm, closed Sat

Website

www.swiftmaids.com.sg

 

Looking Specifically for an Indonesian Maid Agency in Singapore?

If your search is narrowing toward hiring an Indonesian maid or Indonesian helper, it is worth asking each agency a few extra questions. Look for an Indonesia maid agency in Singapore that genuinely screens candidates rather than just listing profiles, is upfront about salary ranges and agency fees, and can speak clearly about how they match Indonesian domestic helpers to households with specific needs such as elderly care or childcare. DK Helper’s Indonesian Maid page outlines exactly what to expect when hiring an Indonesian helper through us, including profiles suited to caregiving, cooking, and daily household routines.

 

A Few Tips Before You Choose

Whichever agency you go with, a few habits tend to serve families well. Always verify the agency’s Employment Agency licence directly through MOM’s official records before signing anything. Ask for a full, itemised breakdown of fees rather than a single lump sum quote. And do not be afraid to ask pointed questions about what happens if the placement does not work out in the first few weeks, since how an agency answers that question often says a lot about how they will treat you after the contract is signed.

 

Ready to Start Your Search?

Comparing agencies takes a bit of time, but it pays off in a smoother hiring experience and a helper who genuinely fits your household. If you would like to talk through your family’s needs, whether that is hiring an Indonesian maid, a Myanmar helper, or support for elderly care, reach out to our team through the DK Helper maid page and we will help you figure out the right next step.

 

Frequently Asked Questions

What is the best maid agency in Singapore?

There is no single best maid agency for every family, since needs vary by budget, nationality preference, and specific requirements like elderly care. The strongest agencies share a few traits though, including a valid MOM licence, transparent fees, thorough screening, and genuine after placement support.

How do I check if a maid agency in Singapore is MOM licensed?

You can verify an agency’s Employment Agency licence status through the Ministry of Manpower’s official website. This takes just a few minutes and is one of the most important checks before signing any contract.

Which agency is best for hiring an Indonesian maid in Singapore?

Look for an Indonesian maid agency in Singapore that genuinely screens helpers, is transparent about salary and fees, and can clearly explain how they match candidates to specific household needs. DK Helper offers dedicated support for families hiring an Indonesian helper, including caregiving focused matches.

Are the maid agencies on this list ranked by paid placement?

No. This list is based on public licensing status, reviews, range of services, and reputation, not paid advertising. We encourage families to do their own additional research and ask each agency direct questions before deciding.

What questions should I ask before choosing a maid agency?

Ask about licensing, itemised fees, how helpers are screened, what support is available if a placement is not working out, and how quickly they can match you with a helper suited to your household’s specific needs, such as elderly care or childcare.